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You can also unlock your phone through a live chat with a T-Mobile customer representative, or by calling 1-80 (or 611) from a T-Mobile device.Ĭricket Wireless requires that you meet the following requirements before they unlock your device: Once you clear all those requirements you can use T-Mobile’s Mobile Device Unlock app to complete the unlocking process. You’ve made fewer than two unlock requests per line in a single year.If the device is on a service contract, at least 18 consecutive monthly payments must have been made.It must have been active at least 40 days on the requesting line.It must be attached to an account with “good standing.”.T-Mobileīefore doing anything you must meet these requirements: If you want to check to see if you can unlock your device you can speak to a Customer Service representative through an online chat or via a call to (888) 211-4727 (*2 from a Sprint device). Sprint claims that their newer SIM-based phones that launched February 2015 automatically unlock themselves once they become eligible. Despite the shared technology, Sprint’s phones are mostly incompatible with Verizon’s service (depending on the phone). Like Verizon, Sprint uses an older CDMA technology which may limit where you can take your phone to after you unlock it. You’ve made fewer than five unlock requests in a single year.It must have been active or at least 60 days with “no past due or unpaid balance.”.
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